Novotel Phu Quoc Resort

ROOM WAS GOOD AND SPACIOUS. POOL WAS ALSO GOOD BUT COULD BE EVEN BETTER. BREAKFAST WAS EXHAUSTIVE YOGA AND KID'S ACTIVITIES WERE GOOD

The hotel facilities are great, with a stunning location right by the beach. Staff are kind, always eager to welcome you with a warm smile. The food was tasty with a breakfast buffet similar to what you would expect from other resorts like this.

Family of four, we stayed in the double bunk room unfortunately it was just above the roof area so not much of a view. The room was very large, the bathroom amenities were superb, showers have large bottles of shampoo, bathwash and conditioner. Breakfast was a wide range. Room service was usually done in the arvo, altho we liked taking arvo naps so sometimes we would miss it and ask them to return later. Room service was efficient and delicious viet homemeals. Upon arrival we had issues with our luggage and they promptly sent a tool man to assist us which was magnificent. Housekeeping was superb. Floors swept and mopped everyday. The pools was further out towards the beach front....nice large pool and plenty of seating. Bar pool opens at 10am from memory. Their snacks and combo meals are delicious! Staff are always courteous. Somedays it was hot consistently so the pool seemed a bit overheated...as there had been no rain during jan-April. So the pool was not a refreshing as the weather was super hot and humid. Would be nice if the pool was temperature controlled in those conditions as it was too warm to swim in. After it rained for one of the days the pool seemed to be cooler.

The bungalow with garden view is really comfortable with good privacy. The service here is tip top, from the front desk staff(Trang) shuttle service( guy with spec ), room service staff, pool side bar waiters & guards, all serving with a genuine smile. The lotus garden is amazing, the beach, the sand, the sunset is pristine! The stay is pure indulgence! Traveler’s Tip: 1. There’s also a convenience store VyVy opposite the property selling sunscreen, basic medication, mineral water and laundry services. 2. There’s a beach side massage to the left of the beach, in front of the hotel beside Novotel. Good value for money.

It is a great big hotel with everything included: - two big pools - a proprietary beach with free water equipment - a gym with a sauna - free tennis courts - wide hotel area with beautiful trees, hammocks, fish pools, etc.